Shipping Policy

At UAETRENDS, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand our procedures and timelines.

 

Shipping Destinations::

We currently ship to all locations within the UAE

Shipping Methods and Costs:
  • We offer free shipping on all orders. Shipping costs are covered by UAETRENDS, so you can enjoy a seamless shopping experience without any additional charges.

 

Processing Time
  • Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing times may be extended.

 

Delivery Time?
  • Orders take 15-30 days to ship. Please allow adequate time for your order to arrive.

 

Shipping Issues

If you experience any issues with shipping, such as delays or lost packages, please contact our customer service team

Tracking
  • Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

 Refund Policy

At UAETRENDS, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand our procedures and timelines.

 

No Refunds:

We do not offer refunds on any products. All sales are final.

Exchanges and Store Credit:
  • In the event of a defective or damaged product, we offer exchanges or store credit. Please contact us within 7 days of receiving your order to initiate an exchange or store credit request.
Exchange Process
  • To request an exchange, email us at [support@uaetrends.com] with your order number and a description of the issue. We will provide instructions on how to return the item.
Return Shipping for Exchanges?
  • Customers are responsible for return shipping costs for exchanges. We recommend using a trackable shipping service to ensure your return reaches us.
Non-Returnable Items

Certain items are not eligible for exchange or store credit, including:

  • Items purchased on sale or with a discount
  • Gift cards
  • Items damaged by misuse, mishandling, or normal wear and tear
Inspection and Approval
  • Upon receiving your return, we will inspect the item. If approved, we will process the exchange or issue store credit within 7 business days.